GarageBox's Privacy Policy
Last updated: January 01, 2025
GarageBox is committed to maintaining privacy protections for its users.
Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service. For purposes of this Privacy Policy, “Site” refers to our website at GarageBox.io and our web application at app.garagebox.io through which users can view the website and subscribe to and use our “Service,” collectively the “Services.” The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of the Services. This Policy is incorporated into and is subject to GarageBox's Terms of Service. Capitalized terms used but not defined in this Privacy Policy have the meaning given to them in the Terms of Service.
By accepting our Terms of Service and using our Services, you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy.
In addition to the activities described in this Privacy Policy, we process Personal Information provided by businesses that use our product about their customers (our “Customers”) when they use our Service. Our Customers use our Service to run their businesses and provide service to their end-customers, and in doing so collect Personal Information about their end customers and their vehicles, including, but not limited to: name, phone number, email address, referral source, address; year, make, model, and type of car or motorcycle, mileage, license plate, vin, mileage, and repair information. We process such Personal Information as a service provider on behalf of and on the instructions of our Customers, which are the entities responsible for processing the Personal Information of their end-customers. To understand how a Customer processes your Personal Information, please contact that Customer and refer to that Customer’s privacy policy.
I. Information We Collect
1. Information Collected by Automated Means.
We collect the following information from your browser or device when you use our Services.
Cookies and Similar Technologies. When you view or use the Services, we collect data such as the website you came from (known as the “referring URL”), the type of browser you use, the device type from which you connected to the Services, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include a unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect information about that user and keep a record of the user’s preferences when utilizing our Services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
Location Information. We may collect and store your location information, including GPS coordinates, if you enable your mobile device to send it to us. Collection of this information may improve the provision of the Service.
Google Analytics. We work with Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the website and report on activities and trends. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
2. Information Collected Directly.
In addition to the information provided automatically by your browser or device when you visit the Site, we collect the information that you provide to us by various means:
Account Registration. If you register to use our Service, then you must provide us with your name, email address, and a password in order to create an account and user profile. Some types of user registrations also require a physical address or location. You may also optionally add other information, such as photos of yourself or, for some types of user registrations, your business or certain vehicles or locations. If you sign in using a third-party email account, we will also receive information from those third-party services such as your email address, which we will use to validate your log-in.
Making Payments. When you make payments to or through our Service, you may need to provide Personal Information to our third-party service providers, such as your credit card number and billing address.
Financing. If you apply for certain financing options, we, our Customers or third-party payment providers, as the case may be, may collect information such as your gender, birthdate, marital status and education and employment information as needed to process your applications with our financing partners.
User Content. We will collect any information you upload or post to or through our Services.
Communications. We will collect any information which you provide to us through your communications e.g., when you communicate with our customer support team. When you communicate with us online, third party vendors receive and store these communications on our behalf. If you request a demo, we will collect your name, email, phone number, shop name, and shop type.
3. Information Provided by Third Parties.
We may receive information about you from public datasets or from industry or business partners, including those that are integrated with the Service.
II. How We Use and Share Information
1. How We Use Personal Information.
Internal and Service-Related Usage. We use your Personal Information to operate, maintain, enhance and provide all features of our Services, to provide services and information that you request, to respond to comments and questions, and otherwise to provide support to users.
Analytics and Improving the Service. We use your Personal Information to understand and analyze the usage trends and preferences of our users, to improve our Services, and to develop new products, services, features, and functionality.
Communications. We may use your email address or other Personal Information (i) to contact you for administrative purposes such as customer service, to address intellectual property infringement, privacy violations or similar issues related to the information in your account on our Service or (ii) to send communications, including updates on promotions, relating to products and services offered by us and by third parties we work with. Generally, you have the ability to opt out of receiving any promotional communications as described in this Privacy Policy.
Tailored Content. We may use your Personal Information to: (i) personalize our services, such as remembering your information so that you will not have to re-enter it during your visit or the next time you visit our Services; (ii) provide customized advertisements, content, and information.
Aggregate Data. We may de-identify or aggregate information to monitor and analyze the effectiveness of our Services and third-party marketing activities and to monitor aggregate site usage metrics such as total number of visitors and pages viewed.
Partners and Vendors. We use Personal Information collected from our business partners and vendors to manage those relationships.
Legal. We may use your Personal Information to enforce our Shop Services Agreements and Terms of Service, to defend our legal rights, to comply with our legal obligations and internal policies.
Other Purposes. We also may use your Personal Information as may be described in a notice to you at the time the information is collected, or in any other manner to which you consent.
2. How We Share Information.
We may disclose information to third parties in the following circumstances:
GarageBox affiliates and subsidiaries. We may disclose Personal Information about you with our affiliates and subsidiaries.
Other users. Any Personal Information that you voluntarily choose to include on or through our Services, including information in a publicly accessible area of our Services (such as a public profile page) or information you share with or allow to be shared with other users, will be available to anyone who has access to that content, including other users. We are not responsible for the privacy practices of the other users who will view and use the posted information.
Vendors and Service Providers. We work with vendors and service providers to provide website or application development, hosting, maintenance, and other services for us. These parties may have access to or process your Personal Information as part of providing those services for us. We limit the information provided to these vendors and service providers to that which is necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.
Advertising Partners.. We may share your Personal Information with our third party advertising partners to provide ads that we think may interest you. For more information about our advertising and marketing practices and those of the third party advertising partners, please see the Information Collected by Automated Means section above. However, mobile information collected for text (SMS) communications will not be shared or sold to third parties or affiliates for marketing purposes.
Other Third Parties. We may also share Personal Information about you with other third parties in the following circumstances:
- In Aggregated or De-identified Form. We may make certain aggregated or otherwise de-identified information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our users’ and our Customers’ end-customers’ interests, habits, and usage patterns for certain programs, content, services, advertisements, promotions, and/or functionality available through the Service.
- To Protect and Enforce Our Rights. We also reserve the right to disclose your information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service and any facilities or equipment used to make the Service available, or (v) protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights, property, or safety of others.
- With Your Consent.We also may disclose your Personal Information as may be described in a notice to you at the time the information is collected, or in any other manner to which you consent.
III. Your Rights and Choices
Account Information. You may, of course, decline to share certain Personal Information with us, in which case we may not be able to provide to you some of the features and functionality of our Service. You may update, correct, or delete your profile information and preferences at any time by accessing your account settings page on our Service. If you are not a registered user of our Service, if you wish to access or amend any other Personal Information we hold about you, or if you would like to request that we delete any information about you that we have obtained from a Customer, you may contact us at [email protected]. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so, to the extent permitted under applicable law.
Opt-Out. If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt out from receiving commercial email from us, and any other promotional communications that we may send to you from time to time, by sending your request by email to [email protected]. or by writing to us at the address given at the end of this policy. We may allow you to view and modify settings relating to the nature and frequency of promotional communications that you receive from us in user account functionality on our Service.
Please be aware that if you opt out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten business days for us to process your request, and you may receive promotional communications from us that you have opted out from during that period, unless we are required by applicable law to process your request within a shorter period of time. Additionally, even after you opt out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding our Services.
Do Not Track. Some web browsers incorporate a “Do Not Track” feature. Because there is not yet an accepted standard for how to respond to Do Not Track signals, our website does not currently respond to such signals.
IV. How We Protect Information
We use certain physical, managerial, and technical safeguards that are designed to appropriately protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Information in our possession. WE CANNOT, HOWEVER, ENSURE OR WARRANT THE SECURITY OF ANY INFORMATION YOU TRANSMIT TO US OR STORE ON THE SERVICE, AND YOU DO SO AT YOUR OWN RISK. WE ALSO CANNOT GUARANTEE THAT SUCH INFORMATION MAY NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF ANY OF OUR PHYSICAL, TECHNICAL, OR MANAGERIAL SAFEGUARDS. The foregoing is subject to requirements under applicable law to ensure or warrant information security.
If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through our Service if a security breach occurs.
We take measures to delete your Personal Information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and services requested by or provided to you, the nature and length of our relationship with you, possible re-enrollment with our products or services, the impact on the services we provide to you if we delete some information from or about you, mandatory retention periods provided by law and the statute of limitations.
V. Third Party Services
As part of our Services, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through our Site and Service. Therefore, this Privacy Policy does not apply to your use of a third party website accessed by selecting a link on our Site or via our Services. To the extent that you access or use our Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.
VI. Children’s Privacy
Protecting the privacy of young children is especially important. Our Service is not directed to children under the age of 16, and we do not knowingly collect Personal Information from children under the age of 16. If you are under 16 years of age, please do not use or access our Service at any time or in any manner. If we learn that Personal Information has been collected on our Service from persons under 16 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 16 years of age has obtained an account on our Service, then you may alert us at [email protected] and request that we delete that child’s Personal Information from our systems.
VIII. Changes to Our Privacy Policy
The Company reserves the right to change this policy and our Terms of Service at any time. We will notify you of significant changes to our Privacy Policy by sending a notice to the primary email address specified in your account or by placing a prominent notice on our Site. Significant changes will go into effect 30 days following such notification. Non-material changes or clarifications will take effect immediately. You should periodically check our Site and this privacy page for updates. Your continued use of our Services after the revised Privacy Policy has become effective indicates that you have read, understood and agreed to the current version of the Privacy Policy.
IX. Contact Us
If you have any questions regarding this Privacy Policy or the practices of our Services, please contact us by sending an email to [email protected].
Mailing Address:
1st Floor, Grace Plaza, behind Marvel Jewellers, Chhapi, Gujarat, India - 385210